VaporDNA Customer Service

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The left shoelace has to be extra tight.

Eat all the fries first, before touching the burger.

Everybody has their own unique needs, likes and eccentricities. Little things that don’t matter to others, but definitely matters to us — sometimes in ways we are scared to acknowledge out loud. And when it comes to vaping, that’s particularly true.

It is not just about enjoying it, it’s about finding just the perfect mix, the right flavor, the ideal experience after hours of tinkering and experimentation.

It is all about the personalized experience, about getting what you want.

Vapor DNA knows that, and wanted to do something about it.

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WHAT IS VAPOR DNA?

Founded in 2013, Vapor DNA is the premiere online Vape Store that offers everything you could possibly need — from electronic cigarettes, e-liquids and accessories. They pride themselves in their wide range of products that they can offer to people.

A point of pride, and among their differentiating factors, is that they also have physical shops available for people. Coupled with good customer support, Vapor DNA really does stand out amongst the rest of the pack. Speed can be an issue for them, but more on that later.

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As stated earlier, Vapor DNA includes a broad selection of choices for you. Whether you are just starting out in this world, or you’re trying to find old favorites, more often than not, they’ll have what you are looking for ready and simply waiting for you.

What’s your Flavor?

Much like how when you enter a new bar for the first time, you can be intimidated by the sheer number of available E-Juices. Their collection is massive.

As in seriously.

They have hundreds of flavors from various manufacturers. To go through all of them would take too much time and you likely won’t read through until the conclusion of this review, but that’s not to say we can not highlight a couple.

If you are after something that is Banana Ice Cream-esque, then their Model C is up your alley. Made from banana, sugar and fruit flavors, this delicious mix is great whether you are up for direct throat hits or sub-ohming. You can not go wrong with it.

Not really game for Bananas, but looking for a fruity hit anyway? Try the Mighty Manggis for that wonderful Mango flavored fun. A real tropical delight you won’t regret trying, it’s among the world’s most trusted Mango and Fruity Mix E-juices for a reason.

If you are a lover of cinnamon, try Peaky Blinders. Made from grain, marshmallow and sugar flavoring, this is a really amazing pick. It’s a wonderful gateway to Cinnamon flavor, a fantastic first attempt, or in general just a really good flavor.

For cereal flavors though, go for the Rainbow nuggets. It’s a wondrous cereal flavor that’s got that fruity cereal punch to it, mixed in with some smooth vanilla.

We can go on and on and talk about unique flavors like Butter Brew, Red Mango or even a Butterscotch delight, but we would like leave those for you to find yourselves. Because after all, that is part of the joy of the experience right?

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Everything You Need VaporDNA Customer Service

Needless to say, they’re also equipped with various systems for you to choose from. Whatever your style is, whether you’re going for a starter kit or something more complicated, if you need it, they have it.

A good example would be from AIO and their Suorin Air Ultra Portable System — an all-in-one pocket mod that’s modest in size and fairly lightweight, making it really easy to carry around. It is not, however, ideal for whole day vaping, but it’s a great beginner’s pick.

For Squonk devices, a favorite is the VandyVape x Tony B Pulse. It comes equipped with the propriety Vandy Chip, has a variable 80-watt output and has an 8ml Capacity. As such, you can vape all day long, worry free. It even has 4 choices for the drift tips! It’s easy to see why it is beloved.

In addition they have Vape Tanks likethe FreeMax FireLuke Mesh. This sub-Ohm tank is really something special and a simply beautiful piece to add to your everyday life. It’s among the best looking ones out there, and something you should definitely think about. It comes in all kinds of colors and finishes, including more choices that’ll cater to your unique needs.

All of that is just scratching the surface of what Vapor DNA has to offer you. Like we said earlier, their selection is huge.

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Enjoy and Dispose

If you’re trying to kick a smoking habit, or simply ease your way out, Disposable Vapes may be the thing to do and, of course, Vapor DNA’s got you covered. These Disposable Vape Pens are ready to use, do not require assembly, charging and recharging.

Simply open them up and go enjoy yourself.

It helps that they’re cheaper, portable and don’t really require maintenance!

Some options you can explore could be the Ezzy Oval Disposable Vaporizer, the Puff Bar Disposable Vaporizer and the Switch Mods Disposable Vaporizer, to name a few. It’s wonderful to see Vapor DNA pushing items such as these for those who may be a little intimidated to join the world of vaping.

The Alt-Factor

One other great thing about Vapor DNA is their willingness to offer their clients something different by selling alternative vaping devices — from dry herb vaporizers to concentrate vaporizers and desktop vaporizers.

It helps them stand out, for sure.

A particular standout is the dry herb vaporizers, which uses a convection system to heat the air passing through an herb. If you’re interested, look into the Yocan iShred Vaporizer Herbal Vape Pen. It has a long battery life which makes it ideal for those who are always on the go.

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THE ONLINE EXPERIENCE VaporDNA Customer Service

The site in itself is immaculate and designed wonderfully. It’s easy to navigate, it looks nice, and friendly enough so that you don’t get overwhelmed by the choices — particularly for people who are only casually browsing and are not still quite sure what they will be picking up on this day.

On the get-go, on the initial landing page, you’re immediately offered different promotional offers and rewards programs in a way that is not suffocating, and also enticing.

And talking about rewards programs, we advise you to explore that area of their website also, as it can potentially be something that’s really valuable for you either now, or down the line. It’s worth that extra click or two.

Their customer support staff is always helpful and always ready to help you out with what you need. Again, the strength of being able to offer so much may also be a weakness to those who are a bit lost, so having a terrific customer support system is key. They realized that and really homed in on it.

In terms of shipping time, we wish they could ship out a little faster, but all things considered they’re not that bad. It takes 24 to 72 to process an order, and that’s not counting actually putting into the action the sending out and shipping portion, which has a varying timerame in business days also.

A small price to pay if ever, in our view.

VaporDNA Customer Service

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SO IS IT FOR YOU? 

Vapor DNA is a terrific online shop for all those knee deep, wading or already living in the deepest depths of the vaping/e-cigarette world. With their great online presence, customer support, and an expansive — and expanding — product range, Vapor DNA is the place to go to for your vaping needs.

They designed their store with the customer’s unique tastes and needs in mind, and it shows. They care, they always need to improve and they want to offer you just the best.

According to their website, they have three missions which they stand for and by. First, to take care of customers in every possible way. Second, to offer the best quality of products available. And lastly, to bring the highest quality products at the lowest possible cost.

From everything we have seen, they’ve achieved their mission and vision for what they wanted to be. Without a shadow of a doubt you can see it in their DNA.

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FAQs VaporDNA Customer Service

Q: Can I get a refund if I’m unhappy?

A: Vapor DNA has a 45-day window for refunds. You’ll have to contact customer support and coordinate with them to allow it to happen though, supplying as much information as possible to determine if your product can, indeed be refunded in full or if it will be subject to a 15% return processing fee.

Q: Can I change my order?

A: There is a 30-minute window period after placing your order wherein you can still change it. Should you cancel your order in this period, your transaction will be voided. If you cancel it after the 30-minute window, Vapor DNA can’t guarantee your order’s cancellation. If you really must cancel, try emailing them to request help.

Q: Does Vapor DNA ship to every state in America?

A: No, it does not. Be sure to check our your state’s limitations. At this moment, they don’t ship to Maine, South Dakota, and Utah.

Q: Does Vapor DNA provide discounts?

A: Vapor DNA usually offers promos on weekends. You may look to their various social media accounts for updates on what they have to offer.

Q: Does Vapor DNA ship internationally?

A: Not to all countries. If your country can be seen in the drop down of the billing address, then they can ship there. If you don’t see your country there, then you might have to explore alternative means to get items from Vapor DNA.

VaporDNA Customer Service

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